A Common Focus to Serve the Community Brings A Pair of Non-Profits Together





Located at 145 Hollis Street in Manchester, NH, the Manchester Community Health Center (MCHC) is a non-profit provider primary care facility offering high-quality, comprehensive primary and preventive healthcare that is both convenient and affordable. In fact, MCH’s core service, primary healthcare, is available to all regardless of age, economic status, national origin, disability, ethnicity, creed or sexual orientation. Comprehensive Primary Care is provided by Board Certified Family Practice Physicians, Pediatricians, Nurse Practitioners and Certified Physician Assistants.

In fact, it was CTAC’s non-profit mission statement that strongly resonated with MCHC’s Director of IT Technology, Calvin Dowling.

“I had picked up my copy of the Concord Monitor one morning and read an article about CTAC and all the good work it was doing in the community. I thought it made perfect sense for me and for MCHC as a fellow non-profit to share their mission and donate some of our own computers” said Dowling. “After all, they were serving the needs of a community we also served, a shared clientele consistent with our mission as well as theirs.”

Since 2013 MCHC has donated more than 50 computers to CTAC. Moreover, as Manager of IT at Ross Express, a Boscawen NH-based company offering transportation services throughout New England, Dowling has also donated gently used computers to CTAC.

As Dowling sees it, it far better to repurpose technology and computers for re-use than simply throwing them out when their usable lifespan comes to an end. In fact, some of MCHC’s own entry-level employees, some of them new immigrants, have been able to take advantage of the CTAC program.

There’s also an important advantage CTAC offers that Dowling believes is an otherwise unmet need among members of low-income communities to whom CTAC donates.

“Not only does CTAC refurbish the equipment, but they also offer low-cost repair and technical assistance to our clientele as well as theirs because it’s crucial to be able to offer good support post-acquisition,” suggested Dowling. “How do I do this, this doesn’t seem to be working, I may have a virus – how do I get rid of it? There are just no good low-cost service alternatives for low-income families to turn to if these machines need services of one kind or another. After all, most shops charge a fixed labor rate even before they service the unit. With CTAC all of that’s taken care of.”

In sum, learning about CTAC through an article in the local newspaper has helped Dowling and others like him, he hopes, to support CTAC’s mission, which he will continue to propagate both through words as well as actions.

“CTAC is a win-win for organizations like us who donate computers, for the clientele they serve and it’s why Manchester Community Health Center continues to champion CTAC to the patients and community we are both proud to serve.”